Soiltrackers Inc. ("Soiltrackers," "we," "us," or "our") operates the Soiltrackers platform and website at www.soiltrackers.com (the "Service"), providing soil chain-of-custody tracking and compliance tools for construction companies, excavators, fill site operators, municipalities, and insurers.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service. It is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using the Service, you consent to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Account and Contact Information
When you register for or use the Service, we may collect your name, email address, phone number, job title, company name, and other information you provide when creating an account, requesting a demo, or contacting us.
1.2 Load and Chain-of-Custody Tracking Data
To provide our core service, we collect operational data related to soil movement, including load records, source and destination site information, GPS/location data for trucks and hauls, timestamps, soil characterization data, and chain-of-custody documentation submitted by users (e.g., excavators, haulers, and fill site operators).
1.3 Website Analytics and Cookies
We use cookies and similar tracking technologies (including standard web analytics tools) to understand how visitors use our website, measure traffic, and improve the Service. You can control cookies through your browser settings; disabling cookies may limit some website functionality.
2. How We Use Your Information
We use the information we collect to:

Provide, operate, and maintain the Service, including generating chain-of-custody and compliance records;
Create and manage user accounts;
Communicate with you, including responding to inquiries and sending service-related notices;
Monitor and analyze usage and trends to improve the Service;
Meet legal, regulatory, and compliance obligations (including supporting the regulatory recordkeeping our platform is built to provide, such as Ontario Reg. 406/19 and equivalent frameworks); and
Protect the security and integrity of the Service.

3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:

Within the platform's intended workflow: Load and chain-of-custody data is, by design, shared among the relevant parties to a transaction (e.g., an excavator's load data may be visible to the receiving fill site operator, and compliance records may be made available to authorized municipal or regulatory reviewers) as part of how the Service functions.
Service providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting and analytics providers, strictly to support the operation of the Service.
Legal requirements: We may disclose information if required to do so by law, regulation, legal process, or governmental request.
Business transfers: If Soiltrackers is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy or a successor policy.

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent to our collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and the operational nature of chain-of-custody records; and
Ask questions or file a complaint about our privacy practices.